Privacy Policy
How CAIMS collects, processes, protects, and handles institutional data across schools in Zimbabwe.
1 Introduction
CAIMS (Computerised Academic Information Management System), a product of Isaech Solutions, provides a centralized digital platform for schools, colleges, and academies in Zimbabwe to manage academic, financial, and administrative tasks. We are committed to maintaining the confidentiality and integrity of student, parent, and staff data.
2 Information We Collect
In providing our services, we collect and process the following categories of data:
- •Student Data: Names, dates of birth, enrollment details, attendance records, grades (ZIMSEC/Cambridge compatibility), disciplinary records, and essential health information.
- •Parent/Guardian Data: Names, contact numbers for SMS/WhatsApp notifications, email addresses, and physical addresses.
- •Financial Data: School fee payments, transaction histories (USD cash, Nostro, ZWG, Ecocash), invoice details, and billing records.
- •Staff Data: Employment records, subject allocations, system login credentials, and user activity audit trails.
- •Technical Usage Data: IP addresses, browser types, session timestamps, and device metrics to maintain security.
3 Purpose of Data Processing
We process data solely for legitimate educational and institutional management purposes:
- •Academic Management: Compiling marks, attendance tracking, and generating termly report cards.
- •Financial Administration: Fee collection, thermal receipt printing, trial balances, and cash book auditing.
- •Communication: Delivering automated SMS & WhatsApp payment confirmations and circulars.
- •Security & Audit: Tamper-proof logs of administrative transactions to prevent fraud.
4 Data Sharing and Disclosure
CAIMS does not sell, rent, or monetize personal data to third parties. Data is only shared with authorized school personnel based on their assigned system role, when required by the Ministry of Primary and Secondary Education or legal authorities in Zimbabwe, or with trusted infrastructure partners (cloud hosting & SMS gateway) under strict confidentiality agreements.
5 Data Security & Backups
All communications are encrypted using modern SSL/TLS protocols. Access is strictly controlled via multi-level permissions. Automated encrypted cloud backups are executed daily on a 14-day rolling retention cycle.
6 Data Rights & Contact
Under the Cyber and Data Protection Act of Zimbabwe, institutions and legal guardians retain the right to access, rectify, or request deletion of inaccurate records. For data requests, reach our compliance team at [email protected] or WhatsApp +263 78 324 3738.